Contact Us
We’d Love to Hear From You
Whether you have questions about our products, want to place an order, or are interested in collaborating, we’re here to help. Reach out to us using any of the methods below.
Visit Us
Come see our production facility and showroom in person.
Kigali, RwandaContact Form
Fill out the form below and we’ll get back to you as soon as possible. We value your feedback and inquiries.
Our Location
Visit our production facility and showroom to see our sustainable textiles in person. We offer tours by appointment.
Business Hours
Monday - Friday
8:00 AM - 5:00 PM
Saturday
9:00 AM - 2:00 PM
Sunday
Closed
Visit Our Production Facility
Experience our sustainable production process firsthand. We offer guided tours of our facility where you can see how we transform banana stems into beautiful textiles.
Tour Information
Our guided tours provide an in-depth look at our sustainable production process, from raw material to finished product.
Tours are available by appointment and typically last 60-90 minutes.
Tour Details
- Available Monday-Friday, with morning and afternoon sessions
- Duration: 60-90 minutes
- Group size: Up to 15 people
- Advance booking required
Common Questions
Find answers to frequently asked questions about our products, ordering process, and more.
What payment methods do you accept?
We accept credit cards, PayPal, bank transfers, and mobile money payments. For large orders, we can discuss other arrangements.
Do you ship internationally?
Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on your location.
Can I place a custom order?
We specialize in custom orders for businesses and individuals. Share your requirements and our team will help shape the right product.
How do I care for banana fiber products?
Most products can be gently hand washed with mild soap and air-dried. Specific care instructions are included with each product.
Do you offer wholesale pricing?
Yes. Please contact our sales team for more information about our wholesale program and minimum order quantities.
Don’t see your question here? Feel free to reach out to us directly.
Email Us Your Question